Charlan Jeanne Nemeth will discuss her most recent book on decision-making, In Defense of Troublemakers, which pulls together decades of research on influence processes with particular attention to raising the quality of individual and team decision. Her research underscores how influence processes change the nature of thought and underscore two themes: the perils of consensus and the value of dissent for the quality of decision making and the creativity of solutions. Nemeth is a professor in the department of psychology at the University of California, Berkeley.